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testimonial evidence of character
 $299
High-performance sales professionals sell by way of referral, using testimonials (i.e. letters, CDs or DVDs). Every product on the market has a brochure. Why don't you—the greatest product there is—have one as well? Your Testimonial Evidence of Character (TEC) bridges the TEC gap between you and your client.
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tactical phone skills
 $399
Although it takes hundreds of thousands of advertising dollars to attract a potential client
to the showroom; 80 percent of customers who visit do not buy or receive a follow-up call.
In addition, 40 percent, when asked, indicated they would have purchased if someone had
called and asked for their business. All people F.E.A.R. rejection. Most sales people F.E.A.R.
the telephone. Do you think they're connected? TPS disconnects the F.E.A.R.
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guaranteeing the referral
 Included in TPS
One of the easiest calls you'll ever make is to a referral. Why? Your credibility has already been
established. However, you must obtain before you can maintain. The average salesperson
does not stay in touch with their clientele and therefore misses enormous opportunity for
repeat business. itrainer will teach you how to guarantee the referral.
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guaranteeing the appointment
 Included in TPS
Many salespeople think they've done a good job by obtaining a referral and they have!
However, it doesn't earn your commission. It's unbelievable how many referrals are obtained
but never contacted. The objective is to communicate the feeling of conviction to your
potential client that he or she must keep the appointment.
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tactical field skills
 $799
The highest paid profession in the world is entertainment, falling close behind in second
place is sales. An Ultimate Image Sales Professional must be: well mannered, courteous,
highly motivated, disciplined and—most important—incredibly entertaining! TFS
(Tactical Field Skills) teaches you the skills necessary to step out of your comfort zone
and pursue new business. In addition, it will help you show appreciation to your current
clientele while making an audience of their coworkers and peers. TFS will make you
outstanding in your field.
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red carpet service
 $999
Most salespeople live from paycheck to paycheck, going days or even a week without
speaking to a potential client and/or assisting someone with a purchase. How can providing
Red Carpet Service improve your bottom line? It teaches you how to create business utilizing
your current service client base! While others lounge around, you'll be racking up business.
RCS will shuttle your clients to their next purchasing decision.
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track the rack:
 Included in RCS
Many clients who are having their vehicle serviced are in the market for a new vehicle—and
don't even know it yet! Track The Rack (TTR) teaches you how to contact service clients who
have a vehicle being repaired and turn them into sales clients! The objective is to take a vehicle
that is about to have work done and offer to purchase it to supplement your used car inventory,
putting the client in a position to consider a new vehicle... TODAY!
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service phone follow-up
 Included in RCS
Clients that have recently visited the service department are perfect prospects, especially if we
have room for their vehicle in our used car inventory! The objective of service phone follow-up
(SPF) is to build your phone skills confidence in obtaining referrals and setting appointments.
On average, for every three people you contact in this way one will make an appointment, and
for every three appointments one will buy a car!
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the super shuttle:
 Included in RCS
Why should the shuttle driver get all of your opportunities? The Super Shuttle (TSS) teaches
you how to select service clients who are using the shuttle to go to work and turn them into
new opportunities. The objective is to allow the clients to best appreciate the make that you
sell while gaining the information necessary to perform a future field call, pursuing business for
today as well as tomorrow.
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real effective mail:

$199
When sending mail, you cast a wide net with as many computer generated, electronically stamped pieces as possible. Then, you hope someone will actually read it, come in and ask for you. Yeah, right! The primary thing you have accomplished is killing more trees. So, how do you get a total stranger to notice you? REM delivers a new way to effectively use mail as a marketing tool, ensuring that you do not return to sender.
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follow-up, too:
 $199
While there are many things that can attribute to success, there is one key that is common
to all successful endeavors—follow-up! Be it emotional, mental, physical, financial, business,
marriage or raising children, success in all aspects hinges on the follow-up F-2 is pivotal in
showing genuine concern for your client relationships and building client loyalty and trust.
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effective leadership management:

$249
People are only as good as their leadership-—they are a reflection of YOU. A key contributing
factor to a salesperson's success is more than desire, attitude and drive. It's that one individual
commanding the company. Lead is not a noun it's a verb. ELM emphasizes the "Follow Me!"
that commands your troops to success.
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