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Guaranteeing the ReferralOne of the easiest calls you will ever make is the referral. Why? Your credibility has already been established because of the relationship between your client and the referral. This call should be like all prospect calls, non-threatening and executed in a polite and friendly manner. (See Response Module.) However, you must obtain before you can maintain. more |
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Create a better quality potential client (UP) + larger gross profits = happy clients resulting in repeat and referral business with higher CSI scores.
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